FAQ
FREQUENTLY ASKED QUESTIONS
Q: How do you like dog walking?
A: I love it, I’ve worked other jobs but nothing has been as satisfying as dog walking.
Q: Do you just walk dogs or other animals too?
A: I specialize in dogs but I walk or sit any other animal that needs care.
Q: For the consultation, should we meet in a public area or at our house?
A: We always try to do what’s best for you and your dog. It is good to meet your fur baby in their own home so that they can meet us and you can walk us through their routines. With that being said, if you feel more comfortable meeting us in a public area at first we will do that too.
Q: Do I have to be busy or away from my home for you to walk the dogs?
A: No, I have pet parents that work from home and need us to take care of their dogs for them while they are there. We also walk dogs if you just need a relaxing day and break from your normal schedule.
Q: How many dogs do you have, are all of them yours?
A: I only have two! The rest are my clients’.
-
We won’t service a pet without going through the complimentary first meeting for their safety and ours.
​
-
For everyone’s safety, we won’t service aggressive dogs.
​
-
Dog parents will provide a proper leash for walking the dog. In case you don’t have one, we will use one of our own.
​
-
In some cases, we will require access to your home. You will provide two sets of keys if no one is there to provide access during the day or in the case of day pet sitting and overnights.
​
-
We can only work with 2 (two) dogs or pets at a time.
​
-
We will always walk dogs on a leash. This is not negotiable.
​
-
We’ll communicate with you by text message at the beginning and the end of the visit. In case of emergency, we will call you directly.
​
-
Last-minute dog walks are only available to established clients, will incur a 25% surcharge, and require booking at least 4 hours in advance.
​
-
Our billing cycle runs every Friday. We accept different forms of payment (cash, Cash App, and credit card).
​
-
Any walks or sits that occur on a Saturday or Sunday after billing on Friday will be counted towards the following week’s payment.
​
-
REFERRAL PROGRAM: Enjoy a %50 discount on one walk or %20 off on one sit for each referral that hires any of our services. *Conditions apply.*
​
CANCELLATION POLICY:
Cancellations of walks or sits must be done more than 24 hours in advance. Any walk or sit canceled 24 hours or less before the scheduled time will incur a cancellation fee of 50% of the total price of the service(s) booked.